Returns Policy

You may return new, unopened items sold and fulfilled by 1CSOFTWARE.COM within 30 days of delivery. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We’ll refund the money in the same way you originally paid.

Items that are Not Returnable

1CSOFTWARE.COM does not accept returns of the following items:

  • Any product missing the serial number or UPC
  • Downloadable software products
  • Gift cards and gift certificates
  • Any product missing the serial number or UPC
  • Items purchased from sellers other than 1CSOFTWARE.COM